我等CMCC是网页出现下面这种现象,怎么解决HTTPStatus500-typeExceptionreportmessagedescriptionTheserverencounteredaninternalerror()thatpreventeditfromfulfillingthisrequest.exce

Question

我等CMCC是网页出现下面这种现象,怎么解决
HTTP Status 500 -
________________________________________
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
java.lang.NullPointerException
\x05com.huawei.portal.cmv2.ProtocolHandler.sendAuthPacket(ProtocolHandler.java:599)
\x05com.huawei.portal.cmv2.ProtocolHandler.doChapAuth(ProtocolHandler.java:429)
\x05com.huawei.portal.cmv2.ProtocolHandler.logon(ProtocolHandler.java:192)
\x05com.huawei.portal.ifs.bras.Cmv2Command.authenticate(Cmv2Command.java:136)
\x05com.huawei.portal.ifs.bras.PortalCommandExecutor.authenticate(PortalCommandExecutor.java:45)
\x05com.huawei.portal.servlets.LoginServlet.authUser(LoginServlet.java:872)
\x05com.huawei.portal.servlets.LoginServlet.doPost(LoginServlet.java:642)
\x05com.huawei.portal.servlets.LoginServlet.doGet(LoginServlet.java:82)
\x05javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
\x05javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
note The full stack trace of the root cause is available in the Apache Tomcat/6.0.20 logs.
________________________________________
Apache Tomcat/6.0.20

Answer 1

您好,首先需要您确认一下问题现象,是网络连接成功,不能弹出登录界面；还是在登录界面登录成功了,无法打开其他网页.无法弹出动登录页面有几种可能,您可以尝试操作：1、浏览器问题：尽量使用IE浏览器并关闭阻止窗口弹...