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书面表达。假设你叫LiYuan刚收到两周前在网上订购的一件英国商品发现质量有问题。请用英语写一封120-150词的投诉信,包括以下要点:●商品名称、订购时间及价格;
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书面表达。
假设你叫Li Yuan 刚收到两周前在网上订购的一件英国商品 发现质量有问题。
请用英语写一封12 0-150 词的投诉信,包括以下要点:
●商品名称、订购时间及价格;
●何时发现何种质量问题;
●你所希望的解决方式;
●改进产品或服务质量的建议。
注意:信的开头和结尾已经给出 不计入总词数。
请用英语写一封12 0-150 词的投诉信,包括以下要点:
●商品名称、订购时间及价格;
●何时发现何种质量问题;
●你所希望的解决方式;
●改进产品或服务质量的建议。
注意:信的开头和结尾已经给出 不计入总词数。
Manager
Customer Service Department
Dear Sir or Madam
______________________________________________________________________
______________________________________________________________________
Sincerely yours
Li Yuan
Customer Service Department
Dear Sir or Madam
______________________________________________________________________
______________________________________________________________________
Sincerely yours
Li Yuan
▼优质解答
答案和解析
One possible version:ManagerCustomer Service DepartmentDear Sir or Madam Two weeks ago I placed an order on the Internet for a copy of TheFuture Is Digital which is priced at $ 60. This morning I received apackage from your company and as I eagerly unpacked it to mysurprise I found the back cover of the book missing. Although itwouldn't affect my reading much I do wish to have a perfect copy. Could you please send me another copy as soon as possible? If youlike I could post the copy in my hands loack to you-at your expense ofcourse. This incident shows there's still room for improvement concerningyour customer service. I do hope you can look into this matter and findout what it is that caused the damage. I'm looking forward to your earlier reply. Sincerely yours Li Yuan
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