一封邮件发样品发错了,有很委婉很诚恳的道歉,不知道这样写行不,DearMaria,Iamverysorryformymistakeandtheinconveniencethatmusthavecausedyou.Wewilltryourbesttospeedupmakingyoursample,andcanbesuretode

Question

一封邮件
发样品发错了,有很委婉很诚恳的道歉,不知道这样写行不,
Dear Maria,
I am very sorry for my mistake and the inconvenience that must have caused you.
We will try our best to speed up making your sample,and can be sure to deliver it today in good order.
For the sample that have sent you,there is no need to send back.
I feel sorry again to cause you much trouble.
Your understanding will be much appreciated
Best regards

Answer 1

您的信语法上没问题,但感觉委婉、诚恳不够.We will try our best像只是在try,不够积极；而且不该要对方理解您的过错!如果是我,我会这样写：
Dear Maria,
It is absolutely unforgivable for us to send you the wrong sample. However, I would like to express my sincere apology for our blunder that may have cost you a lot of inconvenience.
We are now rushing with no efforts spared to make the correct sample to ensure delivery today in good order. You shall receive the tracking number of the sample immediately after we get it.By the way, there is no need to return the wrong sample.
I apologize again for our mistake. Best regards!
XXX