Traditionally,customersmayconsidermoreaboutwhattheybuytheproductfor.However,theimageofproductandtheconsumingcircumstanceshavebecomethekeypointstoattractcustomerawarenessandstimu
Traditionally , customers may consider more about what they buy the product for.However , the image of product and the consuming circumstances have become the key points to attract customer awareness and stimulate their buying needs.Frequently , customers buy goods just because they are cute , lovely and unique.With a less emphasis on function , the experience and imaginative space are placed into an increasingly important role.The image of product is emphasized , as well as the communication between products and consumers.“Customer behavior , which appears to be focused on , in fact responds to quite different objectives : the expression of desire , and the production of a code of social values through the use of different signs” , said Bandrillard.The reason for imageoriented customer behavior is probably that customers' lifestyle has been continuously virtualized by paying much attention to “virtual reality” . The evidences can be traced from computer games and Hollywood movies , in which customers' preference for fleeing reality is perfectly matched.
This change requires us to take efforts to enhance product image by integrating style , color , taste , shape and material , and communicate with customers creatively , imaginatively and innovatively , and enable them to enjoy the distinctive experience image brings.“It is not a need for a particular object as much as a ‘need’ for difference” , said Baudrillard.The typical example is Apple Computer's IMAC , which has strong visual impacts and outstanding dynamics.By this way , customer relationship can be set up through image , and brand can be treated as a sign that can transform people.Other examples commonly used are Disney Fairyland and Las Vegas , where new experience and imagination are fully demonstrated.In sum , consumption is negotiation , a neverending conversation held in the languages of advertising , packaging , branding , fashion , and entertainment.
More Attention to the Image of Product
51 . concerned/cared 52.use/function 53.attracted 54.the buying atmosphere
55.Ways 56.product image 57.communication 58.reason 59.computer games 60.Disney Fairyland
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