英语翻译Zhang,Itisverydistressingyouhavenotreceivedyourpackageyet,itprobablygotlost.ThatisthethirdpackagetogetlostinChina.IhavebeentoldbyotherChinesecustomersthatsincetheChinesepostalworkerscannotreadEnglish,l

Question

英语翻译
Zhang,
It is very distressing you have not received your package yet,it probably got lost.
That is the third package to get lost in China.I have been told by other Chinese customers
that since the Chinese postal workers cannot read English,lost packages are likely.
All I can do at this point is send you a replacement package using Chinese script and registered mail
or refund your money.Please note I cannot replace the Dudleya farinosa -- it is already sold out,
so I can replace the other Dudleya spp.and credit your card $120.00.
Sincerely,
Alan
Zhang,
I'm sorry,your last message makes no sense.Could you have an interpreter tell me
what you would like me to do regarding your lost order.
Sincerely,
Alan

Answer 1

第一封信说你的包裹丢了,下次直接用中文写地址,
他可以再重新给你发一个,但Dudleya farinosa卖光了,只能给你换成Duleya spp并退你120美元.
也可以给你退款.
第二封信说的是：他没搞清楚你给他的消息说的是什么,你最好找一个翻译告诉他,你到底想让他怎么处理,（也就是退钱还是换货）.