英语作文回复一封邮件向顾客道歉保证此类问题不会再发生抄送给上司你,jackzhang（[e-mail]）,是厚德视觉公司（holdvisioncompany）的一名员工,需要给一个顾客,Mr.smith（[e-mail]

Question

英语作文 回复一封邮件向顾客道歉 保证此类问题不会再发生 抄送给上司
你,jack zhang（[e-mail]）,是厚德视觉公司（hold vision company）的一名员工,需要给一个顾客,Mr.smith（[e-mail]）发送邮件,内容如下：
mr.smith曾给你发过邮件告诉你他在使用贵公司产品时出现问题,请你回复一封邮件向顾客道歉.
解释出错原因.经检测,你发现事故是由某一零件在组装过程中收到挤压损坏所导致.最后向客户表明,将补偿受损零件.
再次道歉并保证此类问题不会再发生
将此信抄送给你的直接上司jane kent他的email为XXXXX

Answer 1

Dear Mr Zhang:
Hello, I was an employee of the company of visual thick is my name is jack zhang . I'm sorry our products bring you the inconvenience. After the examination, you found the accident was caused by a squeezed damaged parts in the assembly process. We will compensate the damaged parts to ensure the normal use of you. We will ensure that such problems won't happen again. Here on behalf of my company, I apologize to you again.