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英语翻译Ideally,itshouldnotbenecessarytocomplain,sinceinbusinesseverythingshouldbedonecarefully.Unfortunately,thingsdonotalwaysworkoutwell.Errorsoccurandgoodsaremishandled;accidentshappen,usuallybecauseofhasteandlack
题目详情
英语翻译
Ideally,it should not be necessary to complain,since in business everything should be done carefully.Unfortunately,things do not always work out well.Errors occur and goods are mishandled;accidents happen,usually because of haste and lack of supervision.all of these result in complains.
The buyers need not accept any goods received that are not in accordance with their order,except as the result of alterations made by agreement with the sellers,but they may make an offer to keep the goods at a reduced price.
The buyers are entitled to return to the sellers any goods received that they did not order,but in the export trade it is usual for the buyers first to find out what the sellers’wishes are in the matter.This is a question of courtesy and consideration,as the reimportation of goods into a country will involve customs entries and other formalities,to say nothing of the actual cost of freight and insurance.It is also possible that the wrongly delivered goods may have been intended for anther customer in the same country as the receivers,and so the goods can be sent on to the correct address.It is better if the sellers instruct their own shipping and forwarding agents to attend to this,though their branch or correspondents in the country of the buyers,rather than invole the trouble of sending on goods.
Replies to complaints should always be courteous.Even if the sellers think that the complaint is unfounded they should not say so until they have good and reliable grounds on which to repudiate the claim.All complaint should be treated as serious matters and thoroughly investigated.
If the sellers are the first to discover that a mistake has been made they should not wait for a complaint,but should write cable or telephone at once to let the buyers know,and either put the matter right or offer some compensation.
Ideally,it should not be necessary to complain,since in business everything should be done carefully.Unfortunately,things do not always work out well.Errors occur and goods are mishandled;accidents happen,usually because of haste and lack of supervision.all of these result in complains.
The buyers need not accept any goods received that are not in accordance with their order,except as the result of alterations made by agreement with the sellers,but they may make an offer to keep the goods at a reduced price.
The buyers are entitled to return to the sellers any goods received that they did not order,but in the export trade it is usual for the buyers first to find out what the sellers’wishes are in the matter.This is a question of courtesy and consideration,as the reimportation of goods into a country will involve customs entries and other formalities,to say nothing of the actual cost of freight and insurance.It is also possible that the wrongly delivered goods may have been intended for anther customer in the same country as the receivers,and so the goods can be sent on to the correct address.It is better if the sellers instruct their own shipping and forwarding agents to attend to this,though their branch or correspondents in the country of the buyers,rather than invole the trouble of sending on goods.
Replies to complaints should always be courteous.Even if the sellers think that the complaint is unfounded they should not say so until they have good and reliable grounds on which to repudiate the claim.All complaint should be treated as serious matters and thoroughly investigated.
If the sellers are the first to discover that a mistake has been made they should not wait for a complaint,but should write cable or telephone at once to let the buyers know,and either put the matter right or offer some compensation.
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答案和解析
理想情况下,投诉是不应该发生的,因为在商业运行中,一切活动都应该谨慎的进行.但不幸的是事情并不总是一帆风顺的.由于匆忙或者缺乏监督,错误会产生,发生事故,货物投递错误等等,所有的这些都会招致购买者的投诉.除非和...
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