Shoppingonlineiseasierthanactuallygoingtoastoreandsavesyourtime.Howeverit’snotalwaysthateasy.Sometimesyoumayhaveafewproblems.XuZijiao21astudentatSichuanUniversityoftenbuysclothesonTaobao.“Thecolorsmig

Question

Shopping online is easier than actually going to a store and saves your time. However it’s not always that easy. Sometimes you may have a few problems.

Xu Zijiao 21 a student at Sichuan University often buys clothes on Taobao. “The colors might be different. And since you can’t feel the clothes the quality might be bad ” Xu said.

Many people had similar experiences to Xu – buying something that isn’t as good as the advertisements suggest or going into a store for a special offer but still paying a lot. What would you do if your consumer rights(消费者权利)were broken? Guangzhou Daily reported that according to a research 60 percent consumers would give up without fighting for their rights.

March 15 is World Consumer Rights Day. According to consumer protection laws in China consumers have nine rights including the right to guaranteed safety truthful information free choice and respect.

How can we fight for our consumer rights? Here are some tips:

1. Learn some of the differences between real and false goods.

2. Check the label (标签) and read the information carefully before you buy something.

3. Get a receipt (收据) for all your goods and services.

4. If you find there’s any problem with your goods talk to the seller first and try to get your money back or get an exchange. If you can’t reach an agreement call 12315 or go to your local consumers association for help.

1.The second paragraph uses Xu Zijiao’s example to show _____.

A. there are problems with shopping online

B. shopping online is a good way to buy things

C. how to buy clothes on Taobao

D. the advantages of shopping online

2.Shopping online has the following disadvantages EXCEPT _____.

A.the quality is not always as good as they promise

B. the online shops can better protect consumer rights

C. we can only know about the goods from the advertisements

D. you may pay a lot more even if there is a special offer

3. According to the law consumers have the following rights EXCEPT _____.

A. guaranteed safetyB. truthful information

C. cheap prices        D. free choice and respect

4. If you buy false goods you’d better first_____.

A. talk to the seller

B. call 12315

C. fight with the seller

D. turn to the local government for help

 

Answer 1

1.A

2.B

3.C

4.A