亲爱的买主,首先,我很抱歉,你还没有收到货物我派给你.在我看来,原因只有一个,你还没有收到货物,如：1,或许物流comapny拖延运输在中国很常见的不要太担心,我希望你能等待数日,如果货物仍

Question

亲爱的买主,
首先,我很抱歉,你还没有收到货物我派给你.
在我看来,原因只有一个,你还没有收到货物,如：1 ,或许物流comapny拖延运输在中国很常见的
不要太担心,我希望你能等待数日,如果货物仍没有到达,我可以重新发送项目和礼物表示对你的歉意
我会立即联系物流公司,请你完全放心朋友
我深深的对不起,我会尽我最大努力去解决问题让你满意的.

Answer 1

Dear buyer:
First of all,I have to apologize if you still have not received the goods
From my perspective,The only reason is the delay by transportation company which is fairly common in China.
Dont's worry too much,I expect you may wait a couple of days more.If the goods still not arrive,I will send goods over agian with a present for apology
I will contact with transportation company promptly,no need to worry at all
I am sorry for the delay again.I will try my best to settle the problem to meet your satisfaction