英语翻译我是做电子芯片外贸业务的,有个单出了问题,客人很生气,并且说了以下的话令我不是很明白意思：1.ineedApprovedRMAonyourletterhead.2.wedontwantanymoreRMA3.sendmeemailwithapprovedRMA.4.weh

Question

英语翻译
我是做电子芯片外贸业务的,有个单出了问题,客人很生气,并且说了以下的话令我不是很明白意思：
1.i need Approved RMA on your letter head.
2.we dont want any more RMA
3.send me email with approved RMA.
4.we have suffered a lot on last RMA while our customer was so upset and disappointed of our services ,we need to know if we must ship the last RMA shipment alone or with these parts .pls advice urgently .

Answer 1

RMA是Return Material Authorization的英文缩写,即退料审查