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帮忙翻译一下,急不可以用翻译软件翻译作为一名销售人员,首先要做好准备工作:1、熟悉自己推销的产品的特点。优点、缺点、价格策略、技术、品种、规格、宣传促销、竞争产品、替

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帮忙翻译一下,急 不可以用翻译软件翻译
作为一名销售人员,首先要做好准备工作:1、熟悉自己推销的产品的特点。优点、缺点、价格策略、技术、品种、规格、宣传促销、竞争产品、替代产品。尤其在客户面前要注意显示对产品非常熟悉。
2、学会必要的技巧。学会谈判的技巧。要善于微笑和倾听,要达到双赢。要从客户的角度去考虑问题。学会推销的技巧,推销不是强制的向客户推销,而是要站在客户的角度,对客户进行引导,介绍产品的优势。客户有的时候重视你的服务精神更甚于重视产品。推销是需要沟通的,在沟通中,有的推销会失败,有的会成功。学会推销的技巧,能够在及时的时候达成交易。
3、在卖场推销总会遇到各种各样的顾客,有的顾客很容易说话,有的顾客却喜欢刁难别人,因此销售员要具备真诚、自信心、耐心、热情等良好的心态。
在做好准备工作基础上,向顾客销售该产品有如下的步骤方法。
第一, 寻找准顾客
寻找准顾客是开始推销过程的第一步,它对所有推销任由来说都至关重要。只有寻找到准顾客,才会有推销工作的目标对象,从而评估他们的需求与我的产品之间的关系,他们的需求大小与欲望的强弱,以及他们的财务能力,然后予以分类,找出最可能购买的准顾客作为推销的对象。
第二, 接近准备
在向顾客推销产品之前,我们需要做一些准备工作,以便更好地完成后面的推销步骤,包括资料准备和策划准备两个方面。做好了必要准备和安排后,就可以开始约见顾客。约见能否成功是推销成功的一个先决条件。
第三,接近顾客
约见成功之后,就需要与顾客洽谈,在洽谈之前,先与顾客联络一下感情、进行简单的沟通,在很短时间内打开局面,顺利地进行推销。
第四,推销洽谈
推销洽谈是推销过程的一个重要环节。推销洽谈是推销人员运用各种方式、方法、手段与策略去说服顾客购买的过程。
第五,顾客异议处理
推销的过程中,顾客总会会针对推销人员及其推销提出不同的意见和相反的看法,只有正确地处理有关顾客的异议,才能有效地促成交易的完成。
第六,促成交易
只有成功地达成交易,才是真正成功的推销,在推销活动中推销人员要正确处理顾客异议,并不失时机地说服顾客作出购买决策,完成一定的购买手续。
达成交易并不意味着推销的结束,售后服务同样是推销工作的一项重要内容。成交以至收款、交货后,要兑现承诺,使顾客满意,做好售后服务工作。同时推销人员也应该做好信息反馈工作。
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答案和解析
As a sales personnel, first of all be ready to work: 1, familiar with the characteristics of the product sell. Advantages and disadvantages, price strategy, the technology, the varieties, specifications, promotion, competitive products, alternative product. Especially in the customer should pay attention to the product before that very familiar with.
2, to learn the necessary skills. Learn to negotiations skill. Be good at the smile and listening, to achieve a win-win situation. From the point of view of the customer to to think. Learn to promote skills, and to sell not mandatory to customer marketing, but to stand in the point of view of the customer, the customer guide, introduces the advantages of product. Customer sometimes value your service spirit more than the importance to product. Marketing is the need to communicate, in communication, some of the sell will fail, some will be a success. Learn to promote skill, can in time when the deal.
3, in stores sell always meet all kinds of customers, some of our customers are easy to speak, but some customers like the popularity of others, so salesman have sincere, self-confidence, patience, and enthusiasm good state of mind.
In prepared based on work, selling the products to the customer has the following steps.
First, look for a prospective client
Looking for a prospective client is started selling the first step in the process, it to all sell allow all very important. Only looking for to prospective customers, just can have sales promotion of the target to evaluate their needs and my product, the relationship between the needs of their size and the strength of the desire, and their financial ability, then to classification, find out the most likely to buy prospective customers as the object of marketing.
Second, close to prepare
In selling products to customers before, we need to do some preparation, so as to better finish behind of the selling steps, including material preparation and planning for two aspects. Do the necessary preparation and after arrangement, you can start to make an appointment with customers. Make an appointment with success is to promote the success of a prerequisite.
Third, close to the customer
After the success of appointment, they need to negotiate with customer, in negotiations, first and customer contact feelings, the simple communication, in a very short period of time to open the situation, the smooth on marketing.
Fourth, promote negotiation
Promote negotiation is to sell a very important part of the process. Promote negotiation is sales people using various ways, the method, the method and strategy to persuade customers to buy process.
Fifth, the customer objection handling
In the process of marketing, customer always will for sales people and put forward different opinions and sell the opposite view, only properly deal with the relevant customers, the objection can effectively contribute to the completion of the transaction.
Sixth, close the sale
Only succeeded in a deal, is the real successful marketing, marketing activities in sales people should correctly handle customer dissent, and lose no time to persuade customers to make a buying decision, the completion of a specific amount of purchase procedures.
The deal does not mean the end of marketing, after-sale services also is to sell the work is an important content. Collection of payment, delivery to clinch a deal, to deliver on promises, so that customer satisfaction, completes the post-sale service work. At the same time sales people should also provide the information feedback.
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