英语翻译请帮忙翻译一篇信笺,大致内容如下：对于您所提到的问题,经过核实,是你公司邮件问题造成12号你方邮件没有发出,昨天经STELLA电话告知,才知道你已经把S/O发出,可我们并没有收到,对

Question

英语翻译
请帮忙翻译一篇信笺,大致内容如下：对于您所提到的问题,经过核实,是你公司邮件问题造成12号你方邮件没有发出,昨天经STELLA电话告知,才知道你已经把S/O发出,可我们并没有收到,对于此我们将不负任何责任与赔偿,据你所知,在货物没有运达深圳海关之前,我们是没有办法拿到封箱号和集装箱号,所以你星期一给到的S/O,让我们在星期三给出上列号码,那是不可能的,如果此事无法交涉,我们将与你的上司直接通话,请谅解.

Answer 1

Dear Sir,
Thanks to the question you mentioned has been verified that is the problem of the email of your company failed to send out.We were known,by the call of Stella yesterday,you sent out the S/O,but the truth is we haven't received it.So we are not responsible and will not compensate for that.As you know,before the cargo reaching the Shenzhen Custom,we could not get the SEAL No.and the container No.It will be impossible for us to give you the numbers,mentioned above,on Wednesday while we got the S/O from on Monday.If this problem cannot be dealt,we have to contract to your boss directly.Please understand our situation.
Yours,
XXX