假设你是一名主管,准备帮别人装修.你预订了一些材料,但是送来的材料跟你预订的不一样,你要求材料公司换回你所要的,但是他们要求另加费用.所以你就写一封投诉信给该公司总裁.

Question

假设你是一名主管,准备帮别人装修.你预订了一些材料,但是送来的材料跟你预订的不一样,你要求材料公司换回你所要的,但是他们要求另加费用.所以你就写一封投诉信给该公司总裁.

Answer 1

Dear Sir or Madam,
I'm a director from a decoration company.Not long ago,I took a decorating task for others.Therefore,I ordered some material from your company.However,the material I received is different from what I've ordered,so I required your staffs to redeliver what I want,to my surprise,they asked me to pay extra charges,which made me feel so angry and so hard to understand.In my opinion,your staffs' action is illegal,for as your client,I have the right to ask for exchange of the material,moreover,I'm not content with the material.Therefore,I may you take a hand in this matter to give a satisfactory answer to deliver the material I want,besides,you should punish your related staffs to some degree according to your rules.
I'm looking forward to you reply as soon as possible.
Yours sincerely
***
供楼主参考.