英语翻译商务酒店总机作为声音的传递者，对饭店服务行业起着举足轻重的作用，虽只闻其声，不见其人，其专业的声调、语言，以及热情、快捷的服务态度也能给客人以宾至如归的温暖，

Question

英语翻译
商务酒店总机作为声音的传递者，对饭店服务行业起着举足轻重的作用，虽只闻其声，不见其人，其专业的声调、语言，以及热情、快捷的服务态度也能给客人以宾至如归的温暖，也是未来客人是否决定在该饭店下榻的重要组成因素。总机所从事的工作曾被业内人士称之为饭店的第二张“脸”。我们接起电话的时候，务必在两响之内接洽，要马上礼貌的问好，声音音量要适中，语调要柔和、轻快、甜美，让我们发出的每一个声调给客人一种愉悦的感受。还要注意自己说话的速度，不要太快，也不要太慢，要根据当时客人的口气，打电话的目的等因素来调整自己说话的速度，以应付不同情景的需要。

Answer 1

Business hotel switchboard serve as transfor as the voice,it's very important for the Hotel service industry,although we can only hear its voice,and never see itself,but it's professional tone、language and enthusiastic and speedily attitude in attending to customers also can let guests feel at home.Also is the important elements of the future guest whether decide to live in this hotel.
Switchboard which the work has been the industry call the hotel's second face.When we picked up the phone,be sure to contact within the two ring to immediately polite to say hello,the voice of a moderate volume,the tone should be soft,light,sweet,let's issued by each tone to the guests a feeling of pleasure.Also note that the speed of speak for themselves,not too fast nor too slow,according to the tone of the guests at that time,the purpose of the phone to adjust the speed of what they said to meet the needs of different scenarios.