英语作文《顾客永远是对的》求顾客永远是对的英语作文,120词左右

Question

英语作文《顾客永远是对的》
求顾客永远是对的英语作文,120词左右

Answer 1

客人永远是对的,是美国现代酒店之父斯塔特勒先生提出的.
The guest is always right,is the father of America Moderno Hotel Statlerput forward by mr.Bestalor.
　　客人永远是对的这一观念,就是要求饭店站在客人的立场上去考虑问题,给客人以充分的尊重,并最大限度地满足客人的要求.具体体现在以下四个方面：
The guest is always the idea of,is the requirement of hotel guests standin the position to consider the issue,for the guests to the full respect,and to maximize the meet the requirements of the guests.Specifically manifested in the following four aspects:
　　(1)要充分理解客人的需求：对客人提出超越饭店服务范围、但又是正当的需求,这并不是客人的过分,而是饭店的不足,所以饭店必须作为特殊服务予以满足,确定难以满足,必须向客人表示歉意,取得客人的谅解.
(1) to fully understand the needs of guests:advance beyond hotel service range,but it is just as demand for the guests,the guests andnot too much,but the shortage of hotel,so the hotel must as a specialservice to meet,to determine the difficult to meet,must show apologies to the guest list,obtain guest's understanding.
　　(2)要充分理解客人的想法和心态：对客人在饭店外受气而迁怒于饭店,或因身体、情绪等原因而大发雷霆,对此出格的态度和要求,饭店必须给予理解,并以更优的服务去感化客人.
(2) to fully understand the idea and mentality:guests for guests at the hotel and air vent on the hotel,or because of physical,emotional and other reasons and be furious,this particular attitudes and requirements,the hotel must be given to understand,and to better serve probation toguests.
　　(3)要充分理解客人的误会：由于文化、知识、地位等差异,客人对饭店的规则或服务不甚理解而提出种种意见,或拒绝合作饭店必须向客人作出真诚的解释,并力求给客人以满意的答复.
(3) to fully understand the guest misunderstanding:due to differences inculture,knowledge,status,the guests of the hotel rules or services do not understand all the advice,or refuse to cooperate the hotel must make a sincere explanation to the guests,and strive for the guests to thesatisfactory answer.
　　(4)要充分理解客人的过错：由于种种原因,有些客人有意找碴,或强词夺理,饭店必须秉着“客人至上”的原则,把理让给客人,给客人以面子.
(4) to fully understand the customer's fault:due to various reasons,some guests to pick,or use lame arguments and perverted logic,the hotel must adheres to the "guests first" principle,the principle to theguests,for the guests to the face.