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英语翻译现代酒店作为组织服务商品生产和交换的基本单位,是联系生产和消费的中介和纽带,是旅游资源的重要组成部分.酒店作为一个企业型组织,是以盈利为目的.酒店的盈利来源于顾客的
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英语翻译
现代酒店作为组织服务商品生产和交换的基本单位,是联系生产和消费的中介和纽带,是旅游资源的重要组成部分.酒店作为一个企业型组织,是以盈利为目的.酒店的盈利来源于顾客的付费,顾客愿意付费给酒店,是由于酒店给其提高了能够使其满意的产品.如果酒店的产品能够充分满足顾客的需求,该顾客就有可能成为忠诚顾客,而忠诚顾客是酒店盈利的重要资源.造和提高顾客忠诚度就成为酒店经营的核心内容.正如上面所述,顾客忠诚度的基础是顾客满意度,在充分竞争的市场中,只有具有高度满意度的顾客才有可能成为忠诚顾客.于是,了解顾客的主要需求、如何提高顾客满意度就成为酒店经营的主要内容.
本文通过对商务顾客对其选择酒店的需求的研究,满足商务顾客的各种需求,以达到提高酒店顾客满意度的目的.
现代酒店作为组织服务商品生产和交换的基本单位,是联系生产和消费的中介和纽带,是旅游资源的重要组成部分.酒店作为一个企业型组织,是以盈利为目的.酒店的盈利来源于顾客的付费,顾客愿意付费给酒店,是由于酒店给其提高了能够使其满意的产品.如果酒店的产品能够充分满足顾客的需求,该顾客就有可能成为忠诚顾客,而忠诚顾客是酒店盈利的重要资源.造和提高顾客忠诚度就成为酒店经营的核心内容.正如上面所述,顾客忠诚度的基础是顾客满意度,在充分竞争的市场中,只有具有高度满意度的顾客才有可能成为忠诚顾客.于是,了解顾客的主要需求、如何提高顾客满意度就成为酒店经营的主要内容.
本文通过对商务顾客对其选择酒店的需求的研究,满足商务顾客的各种需求,以达到提高酒店顾客满意度的目的.
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答案和解析
as a basic unit for organizing the production and exchange of products,the morden hotels are the medium nad bond of production and consumption.they are also the important parts of tourism resources.
as a enterprising organisation,hotels' main goal is making profits.the profits of hotels come from customers.the reason why customers are willing to pay for the hoters is for some improvments made by hotels on the products which made customers satisfied. if the products in hotels can fully satify the customers' needs,the customers would be loyal ones and loyal customers are the main resources of making profits.so the improvemnet of customers' loyalty has become the key factor in hotel management.
as what has been said,cunstomers' satisfactions are the foundation of customers' loyalty.in the competitive market,only the customers with high satisfication can be the customers with loyalty.so it has become the main point to know the basic needs from customers and to know how to improve the satisfiction of customers.
this passage did some research from the needs of choosing hotels by business customers in order to fufill the various needs from business cunstomers and reach the goal of improving the gratification of customers in hotels
as a enterprising organisation,hotels' main goal is making profits.the profits of hotels come from customers.the reason why customers are willing to pay for the hoters is for some improvments made by hotels on the products which made customers satisfied. if the products in hotels can fully satify the customers' needs,the customers would be loyal ones and loyal customers are the main resources of making profits.so the improvemnet of customers' loyalty has become the key factor in hotel management.
as what has been said,cunstomers' satisfactions are the foundation of customers' loyalty.in the competitive market,only the customers with high satisfication can be the customers with loyalty.so it has become the main point to know the basic needs from customers and to know how to improve the satisfiction of customers.
this passage did some research from the needs of choosing hotels by business customers in order to fufill the various needs from business cunstomers and reach the goal of improving the gratification of customers in hotels
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