请大家帮我翻译一下,我需要发一封信.麻烦大家帮我翻译一下吧,非常感谢亲爱的blizzard,我于5.24使用尾号为2816的VISA信用卡购买了diablo3的正式版,但在5.25日发现被降级成为新手升级版.之后于5.

Question

请大家帮我翻译一下,我需要发一封信.
麻烦大家帮我翻译一下吧,非常感谢
亲爱的blizzard,我于5.24使用尾号为2816的VISA信用卡购买了diablo 3的正式版,但在5.25日发现被降级成为新手升级版.之后于5.25日又用同一张信用卡又购买了一次,5.26日又降级成为新手升级版.2次购买均有订单编号,首次的编号为：57632901 第二次的编号为：57970468 我在battle.net里也无法查到我的消费记录.请问是什么情况,我重复购买的款项怎么办.

Answer 1

Dear blizzard,I in5.24 using tail number is 2816VISA credit card to buy a Diablo 3version,but found in 5.25relegated becoming a novice upgrade version.After5.25and with a credit card to buy a,5.26and relegated as novice upgrade edition.2 purchase of order number,first number is:57632901second number:57970468for I in battle.net also can not find my consumption record.What is the case,I repeat purchase money how to do.