下面的是一封投诉信,请问怎样把此信改变成复投诉信,ThankuDearSirormadamOn15septemberIboughtoneofyour'BigBoss'alarmclocks(mainsopetated)(at)StansfieldjewellersinLeeds.(However)Ihavebeenunabletogetthea

Question

下面的是一封投诉信,请问怎样把此信改变成复投诉信,Thank u
Dear Sir or madam
On 15 september I bought one of your 'Big Boss' alarm clocks (mains opetated) (at) Stansfield jewellers in Leeds.(However) I have been unable to get the alarm systerm to work and am very disappionted with my purchase.
The manager of Stansfield's has advised me to return the clock to you (for) correction of the fault.This enclosed.
(Please) arrange for the clock to be put in full working order and return it to me as soon as possible.
Yours faithfully

Answer 1

Dear Customer,
I am sorry for your disappoint experience with our product. I have had the alarm system adjusted. The alarm system is in a good working order now. Our customer service will send it back to you as sson as possible. Once again, thank you for selecting our product.
Yours sincerely